Our Cancellation Policy

Your appointment time is reserved just for you. When you book with us, we make sure your service gets the time and attention it deserves.

Cancellations

We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Late Arrivals

Please note that if you are 15 minutes late for your appointment, we may have to reschedule your service if it cannot be completed in the remaining time frame. If we do not hear from you 15 minutes or more into your scheduled appointment time, it is considered a “no-show” and will be treated as a missed appointment.

Missed Appointments

Failure to cancel an appointment and/or no-shows may be required to pay 50% of the service total.

Thank you for understanding and respecting this policy!